Frequently Asked Questions (FAQ):


  • Q: How does the 'Bring a Friend' promotion work?
  • A: Sign up for a multi-week course with yourself and a friend in the same course session/booking.  A discount of $100 for the total order is immediately applied on checkout.  Both yourself and your friend must register for and attend the same session.

  • Q: If I sign up for a course, what are my options for cancellation should I decide I cannot attend?
  • A: You can contact us and cancel your registration for a 100% refund up to 48 hours in advance of the course.  But you must contact us at least 48 hours in advance for us to accommodate you.  The course fee will not be refunded for ‘no-shows’ without at least 48 hours notice.

  • Q: What if I miss a class session during a multi-week course? Is there a way to make up missed classes?
  • A: Yes!  We will do our very best to accommodate a place for you in a future class session to enable you to catch up on what you missed. We will let you know what is available and when. 

  • Q: I'd like to learn more about the instructor before I make a decision. I want this to be really worth the money. 
  • A: The instructor is James (Jim) Ogilvie.  He has co-designed and taught these courses since 2008 with Henry's. He believes in making the experience fun and highly fulfilling. James is constantly rated highly for his talent for translating technical concepts into easy-to-consume topics and doing so with a light touch and patience. 

  • Q: Is there an age minimum for these courses? 
  • A: Yes. All attendees should be at least 18 years of age. 

  • Q: What about class sizes? What's the atmosphere like for someone attending?
  • A: Class sizes are strictly limited to 10-12 attendees, max.  In order that everyone is able to ask questions, perform hands-on activities and get the attention they need, we will not exceed this number.  A fun, interactive environment is absolutely encouraged. In addition, should you have any 'after class' questions, your instructor is more than happy to spend a little extra time after class to ensure you get what you need. 

  • Q: Is there anything special I need to bring with me?
  • A: Your camera, a fully charged battery and memory card are all you will need.  However, if you should wish to take notes, then a pen and paper or notebook are highly recommended.  In addition to this, however, please be keen and ready to learn.  The more you engage in the experience, the greater the value you will receive.

  • Q: Who is actually operating the course? Is it Henry's?
  • A: Henry's is working with cameraschool.ca to host these classes, but the courses are being organized and run by cameraschool.ca. Should you wish to discuss any issues or have questions about the courses, please contact us by emailing us at cameraschool.ca@icloud.com, or by using the contact form below.  We will respond to any queries as quickly as possible.  Please do not contact Henry's to inquire about these courses.

  • Q: Who or what company processes my payments for any course I purchase?
  • A: All payments are processed by SQUARE, a trusted online payment processor since 2010. Payments are processed using standard industry secure web protocols.  



Questions? Comments?  Feel free to use this contact form to get in touch. 

Need to reach us by phone? 

Call cameraschool.ca at: (647) 749-2295

Bring a friend - save $100 on 5-week courses!

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